Q:Does FSJ ship to my country ?
A:Dear customer ,our products are delivered via DHL, So it could be delivered worldwide.
Q:How long will it take to receive the products if I placed an order on FSJ?
After you placed the order, we need 3-7 working days for producing your shoes (after order placed, every shoes would be produced by hand to ensure the quality).
And We provide 2 shipping methods for choosing.
1. DHL / Express Shipping: $18 (5 business days to arrive).
2. Free Shipping ( only avaliable for USA, France, UK) :12-15 business days to arrive.
Q:Are your shoes made of leather?
Q:Why some of my shoes in one order are dispatched separately?
|Name||Women's White Ankle Strap Heels D'orsay Stiletto Heel Pumps|
|Heels Height||Approx 12 cm / 5 inch-High heel|
|Heel Weight||Stiletto Heel - Pencil heels|
How to measure foot length
How to measure heel hight
Thigh Circumference is measured from the very top opening of a long boot.
Calf Width is measured from the widest part of the calf on a long boot.
|Refund and Exchange Policy|
|Condition||1. Within 30 days from the delivered date.
|How to Apply?||Contact our support team
|What should you provide?||1.Send You Order Number and some photo including the external packing to [email protected] we will be very appreciated if you can write down your return reason.
2.Write down You Order Number on the paper and put it in the parcels for quick return.
|The Shipping Fee||Borne by us||Borne by buyer|
|How long?||Within 1-3 working days after we receive your returning parcel|
|Address?||4375 S BUFFALO DR STE 107
Las Vegas, NV 89147-6230 United States