Q:Does FSJ ship to my country ?
A:Dear customer ,our products are delivered via DHL, So it could be delivered worldwide.
Q:How long will it take to receive the products if I placed an order on FSJ?
After you placed the order, we need 3-7 working days for producing your shoes (after order placed, every shoes would be produced by hand to ensure the quality).
And We provide 2 shipping methods for choosing.
1. Via DHL(+$6) ,it would take 2-5 days to deliver in general.
2. Via Free-shipping ,it would take within 10 days to deliver in general.
Q:Are your shoes made of leather?
Q:Why some of my shoes in one order are dispatched separately?
|Name||Vita Grey Suede Tri Strap Gladiator Sandals Stiletto Heel Sandals|
|Heels Height||Approx 12 cm / 5 inch-High heel|
|Heel Weight||Stiletto Heel - Pencil heels|
|Festival||Anniversary, Girl’s day|
|Occasion||Night club, Big day|
Really happy with these because they still give you a nice lift and look really elegant with different dresses. Surprisingly comfortable.
How to measure foot length
How to measure heel hight
Thigh Circumference is measured from the very top opening of a long boot.
Calf Width is measured from the widest part of the calf on a long boot.
|Refund and Exchange Policy|
|Condition||1. Within 30 days from the delivered date.
|How to Apply?||Contact our support team
|What should you provide?||
1.Send You Order Number and some photo including the external packing to [email protected] we will be very appreciated if you can write down your return reason.
2.Write down You Order Number on the paper and put it in the parcels for quick return.
|The Shipping Fee||Borne by us||Borne by buyer|
|How long?||Within 1-3 working days after we receive your returning parcel|