Q:Does FSJ ship to my country ?
A:Dear customer ,our products are delivered via DHL, So it could be delivered worldwide.
Q:How long will it take to receive the products if I placed an order on FSJ?
A: 5-15 working days or Within 20 working days in general
After you placed the order, we need 3-7 working days for producing your shoes (after order placed, every shoes would be produced by hand to ensure the quality).
And We provide 2 shipping methods for choosing.
1. Via DHL(+$15) ,it would take 2-5 days to deliver in general.
2. Via Free-shipping ,it would take within 10 days to deliver in general.
Q:Are your shoes made of leather?
A:Generally our shoes are not made of leather. Most of our shoes are made of PU leather in order to control and shape them better and to present the color more clearly. If you prefer leather shoes you have the option of adding a leather upgrade in the Custom Options section when you place your order.
Q:Why some of my shoes in one order are dispatched separately?
A:We have several warehouses located in different cities in Amercia, and each warehouse is stored with different products. Therefore, orders with multiple shoes will be dispatched separately.
Funny She Jill is a shoes brand,synchronized with the international fashion, taking super fashion design as well as an attractive price. FSJ means extremely “ Innovation “ or " Adventurous ", which symbolizes the modern women's life characteristics of pursuit for fashion and vitality. We aim to help women realize their dream of fashion and pursuit of quality.
|Name||FSJ Multicolor Beach Sandals Summer Flat Sandals US Size 3-15|
|Heels Height||Approx No|
|Festival||Anniversary, Girl’s day, Mother's Day, Valentine’s day|
|Occasion||Party, Date, Anniversary, Going out, Honeymoon|
They are narrower than I expected, but still fit comfortably. They are lightweight, comfortable, and look nice. I really enjoyed wearing them.
My order always comes in a timely manner and are true to size.
I usually buy all products (shoes) when they have sales (Bogo). I generally love every pair I receive! I have so far experienced two identical hiccups with them, however. I ordered a pair of booties in my size, and both times (2 separate orders) the pair arrived two sizes too small. It's some sort of miscommunication between the warehouse and merchant. Both times I called their customer service line in regards to this, they were able to resolve the issue speedily and to my liking (booties weren't actually available in my size; exchanged for different pairs that I also liked, each time). Overall my experience is great, and I will definitely continue to shop with FSJ!
Love your products from shoes to clothing!! Thanks!!
The customer service I received was regarding a return of two pair of boots because they were too narrow.
I called customer service for the prepaid postage, while I was speaking to my stylist he knew I had gotten the boots on sale and would only get credit for one pair. Immediately I was given credit for two pair and told that I could contact them when I mailed the boots and they would immediately release my exchanges. I was elated because its so close to Christmas and I had decide to use them as gifts other than for myself.
For those of you that expect Prada or such, wake up please. These are boots and shoes at a very discounted price. I love the pair I kept and have faith my girls will love theirs!!! Thank you FSJ!!
Loved my shoes, shipping was quick, and the website is super easy to navigate.
How to measure foot length
How to measure heel hight
Thigh Circumference is measured from the very top opening of a long boot.
Calf Width is measured from the widest part of the calf on a long boot.
|Refund and Exchange Policy|
|Condition||1. Within 30 days from the delivered date.
|How to Apply?||Contact our support team
|What should you provide?||
1.Send You Order Number and some photo including the external packing to [email protected] we will be very appreciated if you can write down your return reason.
2.Write down You Order Number on the paper and put it in the parcels for quick return.
|The Shipping Fee||Borne by us||Borne by buyer|
|How long?||We will prepare the new items that you exchange and deliver them within 3 day after we receive you exchange parcel.||Within 1-3 working days after we receive your returning parcel|