Q:Does FSJ ship to my country ?
A:Dear customer ,our products are delivered via DHL, So it could be delivered worldwide.
Q:How long will it take to receive the products if I placed an order on FSJ?
After you placed the order, we need 3-7 working days for producing your shoes (after order placed, every shoes would be produced by hand to ensure the quality).
And We provide 2 shipping methods for choosing.
1. DHL / Express Shipping: $18 (5 business days to arrive).
2. Free Shipping ( only avaliable for USA, France, UK) :12-15 business days to arrive.
Q:Are your shoes made of leather?
Q:Why some of my shoes in one order are dispatched separately?
|Name||FSJ Black Cut Out Boots Suede Wooden Block Heel Peep Toe Ankle Boots|
|Heels Height||Approx 8 cm / 3 inch-Perfect height heel|
|Heel Weight||Chunky Heel|
|Festival||Black Friday , Cyber Monday|
|Occasion||Music festival, Date|
LOVE THESE SHOES. Recommend to anyone searching for the perfect pair low heel summer boots!
How to measure foot length
How to measure heel hight
Thigh Circumference is measured from the very top opening of a long boot.
Calf Width is measured from the widest part of the calf on a long boot.
|Refund and Exchange Policy|
|Condition||1. Within 30 days from the delivered date.
|How to Apply?||Contact our support team
|What should you provide?||1.Send You Order Number and some photo including the external packing to [email protected] we will be very appreciated if you can write down your return reason.
2.Write down You Order Number on the paper and put it in the parcels for quick return.
|The Shipping Fee||Borne by us||Borne by buyer|
|How long?||Within 1-3 working days after we receive your returning parcel|
|Address?||4375 S BUFFALO DR STE 107
Las Vegas, NV 89147-6230 United States