Q:Does FSJ ship to my country ?
A:Dear customer ,our products are delivered via DHL, So it could be delivered worldwide.
Q:How long will it take to receive the products if I placed an order on FSJ?
A: 5-15 working days or Within 20 working days in general
After you placed the order, we need 3-7 working days for producing your shoes (after order placed, every shoes would be produced by hand to ensure the quality).
And We provide 2 shipping methods for choosing.
1. Via DHL(+$6) ,it would take 2-5 days to deliver in general.
2. Via Free-shipping ,it would take within 10 days to deliver in general.
Q:Are your shoes made of leather?
A:Generally our shoes are not made of leather. Most of our shoes are made of PU leather in order to control and shape them better and to present the color more clearly. If you prefer leather shoes you have the option of adding a leather upgrade in the Custom Options section when you place your order.
Q:Why some of my shoes in one order are dispatched separately?
A:We have several warehouses located in different cities in Amercia, and each warehouse is stored with different products. Therefore, orders with multiple shoes will be dispatched separately.
Funny She Jill is a shoes brand,synchronized with the international fashion, taking super fashion design as well as an attractive price. FSJ means extremely “ Innovation “ or " Adventurous ", which symbolizes the modern women's life characteristics of pursuit for fashion and vitality. We aim to help women realize their dream of fashion and pursuit of quality.
|Name||FSJ Lime Patent Leather Slingback Pumps Peep Toe Chunky Heel Pumps|
|Heels Height||Approx 14cm / 5.5 inch-Super heel|
|Heel Weight||Chunky Heel|
|Festival||Anniversary, Black Friday , Cyber Monday|
|Occasion||Party, Hanging out|
The shoes I ordered were slightly defective & too small. I called when customer service was supposed to open but it didn't, then it just kept ringing, then it said the line was busy, and then I finally got an answer. I think it's a little weird that the company is pretty big but only has one main line. Either way when someone finally answered he was very helpful & pleasant. He sent me a return label right away, and I should be expecting my new shoes in about 2 weeks. Thanks Dave you were awesome.
How to measure foot length
How to measure heel hight
Thigh Circumference is measured from the very top opening of a long boot.
Calf Width is measured from the widest part of the calf on a long boot.
|Refund and Exchange Policy|
|Condition||1. Within 30 days from the delivered date.
|How to Apply?||Contact our support team
|What should you provide?||
1.Send You Order Number and some photo including the external packing to [email protected] we will be very appreciated if you can write down your return reason.
2.Write down You Order Number on the paper and put it in the parcels for quick return.
|The Shipping Fee||Borne by us||Borne by buyer|
|How long?||We will prepare the new items that you exchange and deliver them within 3 day after we receive you exchange parcel.||Within 1-3 working days after we receive your returning parcel|