Q:Does FSJ ship to my country ?
A:Dear customer ,our products are delivered via DHL, So it could be delivered worldwide.
Q:How long will it take to receive the products if I placed an order on FSJ?
A: 5-15 working days or Within 20 working days in general
After you placed the order, we need 3-7 working days for producing your shoes (after order placed, every shoes would be produced by hand to ensure the quality).
And We provide 2 shipping methods for choosing.
1. Via DHL(+$6) ,it would take 2-5 days to deliver in general.
2. Via Free-shipping ,it would take within 10 days to deliver in general.
Q:Is your shoes made by leather?
A:Generally the shoes of FSJ is not made by leather. Most of shoes on FSJ are made by PU leather in order to control and shape it and better performance in presenting the color.
Besides, if you are still interested in leather shoes, you could add a leather upgrade pack (Custom Option) together before you place an order.
Funny She Jill is a shoes brand,synchronized with the international fashion, taking super fashion design as well as an attractive price. FSJ means extremely “ Innovation “ or " Adventurous ", which symbolizes the modern women's life characteristics of pursuit for fashion and vitality. We aim to help women realize their dream of fashion and pursuit of quality.
|Name||Turquoise Mary Jane Pumps Platform High Heel Shoes|
|Heels Height||Approx 14cm / 5.5 inch-Super heel|
|Heel Weight||Chunky Heel|
|Festival||Halloween, Mother's Day|
|Occasion||Party, Going out|
FSJ is easy, very convient, & their selections are great. I have not had any problems with receiving any items, I will continue this subscription!
There were issues when placing my order online. This caused me to call customer service where the agent very accommodating. It was a frustrating interaction because she had to cancel & replace my order simply because a link was missing from the website. Nonetheless, I received my package with no issue.
FSJ customer service is great, even though my account was charged because I completely forgot to skip a month. I really wish I had gotten a reminder, never the less I decided to go ahead and order some boots. They arrived on time just as exspected but the quality was not what I exspected. The boots seem to be put together well and the size was perfect but the finishing touches for the top part of my boot were the wool like fabric is suppose to be was not at all what I exspected. It looked like someone just sewed a left over piece of fabric to the top of the boot. I'll just deal with it but I know better next time.
How to measure foot length
How to measure heel hight
Thigh Circumference is measured from the very top opening of a long boot.
Calf Width is measured from the widest part of the calf on a long boot.
|Refund and Exchange Policy|
|Condition||1. Within 30 days from the delivered date.
|How to Apply?||Contact our support team
|What should you provide?||
1.Send You Order Number and some photo including the external packing to [email protected] we will be very appreciated if you can write down your return reason.
2.Write down You Order Number on the paper and put it in the parcels for quick return.
|The Shipping Fee||Borne by us||Borne by buyer|
|How long?||We will prepare the new items that you exchange and deliver them within 3 day after we receive you exchange parcel.||Within 1-3 working days after we receive your returning parcel|