Refund and Exchange Policy
| Refund and Exchange Policy | ||
|---|---|---|
| Exchange | Refund | |
| Condition | 1. Within 30 days from the delivered date. 2. Original New |
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| How to apply? | Contact our support team support@fsjshoes.com |
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| What should you provide? |
1. Before returning the package to us for any reason, please email your request to 2. When your return request has been approved, please write your order number on a piece of white paper and put it inside the shipping package. 3. Please retain a receipt/proof of postage from your local post office and email the tracking number to us. |
|
| The Shipping Fee | Borne by us | Borne by buyer |
| Processing Time | We will prepare the new items that you exchange and deliver them within 3 days after we receive you exchange parcel. | Within 3 working days after we receive your returning parcel |
| Address |
No.516 5th Floor,Ist Build.,No.666, Middle Section of Tianfu Avenue, High-tech Zone, Chengdu, China Note: This address is not a return address, please contact customer service to obtain the return address. |
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