Refund and Exchange Policy

Refund and Exchange Policy
Exchange Refund
Condition 1. Within 30 days from the delivered date.
2. Original New
How to apply? Contact our support team
What should you provide?

1. Before returning the package to us for any reason, please email your request to In the email please include 1/ order number 2/ items requesting to be returned and 3/ reason for return.

2. When your return request has been approved, please write your order number on a piece of white paper and put it inside the shipping package.

3. Please retain a receipt/proof of postage from your local post office and email the tracking number to us.

The Shipping Fee Borne by us Borne by buyer
Processing Time We will prepare the new items that you exchange and deliver them within 3 days after we receive you exchange parcel. Within 3 working days after we receive your returning parcel

No.516 5th Floor,Ist Build.,No.666, Middle Section of Tianfu Avenue, High-tech Zone, Chengdu, China

Note: This address is not a return address, please contact customer service to obtain the return address.