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Customer Service

  Shipping & Delivery
FSJ ships all items by DHL shipping, which is one of the fastest shipping method in the world. It’s delivery time is between 3- 6 days
  Refund & Exchang
  Condition How to Apply What should you provide? The Shipping Fee How long?
Exchange 1. Within 15 days from the delivered date.

2. item is unworn, unwashed, unaltered, undamaged by buyer.;
Contact our support team:

The package with your Order Number, your account on fjs,and some photo including the external packing and all information in the parcels for quick return or exchange. We will be very appreciated if you can write down your return reason. Borne by us We will prepare the new items that you exchange and deliver them ASAP after we receive you exchange parcel.
Refund Borne by buyer Within 2-7 working days after we receive your returning parcel